DVC Policies & Procedures

MS Closing Early 9/9

Disney Vacation Club Member Services will be closing at 2:30pm eastern on Wednesday, September 9, 2009.  The office is expected to re-open at its regularly-scheduled time of 9am eastern on Thursday 9/10.

Reminder: Grand Californian Bookings Begin June 7th

A quick reminder that Disney Vacation Club will begin accepting reservations for the Villas at Disney's Grand Californian Hotel on Sunday June 7, 2009 at 9:00am eastern.  Owners at the Grand Californian booking with Home resort vacation points can make reservations for check-ins beginning September 23, 2009.  All reservations are subject to the 11-month booking rules.

Members wishing to book the Grand Californian using points from other Home resorts can begin calling on Sunday June 21, 2009.  These reservations will be subject to the 7-month booking window.  

Be prepared for extended wait times when contacting Member Services on either of these days.

2009-10 Planners by May


Due to a number of program changes implemented at the end of 2008 (point reallocation, RCI) Disney Vacation Club is quite late in issuing the 2009-2010 vacation planners to its members.  However there is light at the end of the tunnel.

The 2009-10 planners should be in all members' hands by the end of May 2009.  Due to staggered shipping schedules and varying transport time, it will take several weeks for all members to receive this year's mailer.  But rest assured the planners will begin shipping very soon and all members should receive them within the next 45 days.